The front door sets the tone for a venue. Our door supervisors manage queues, check entry conditions, spot problems early and keep customers and staff safe, while representing your brand with professionalism.
We work with venue managers and licence holders to agree clear entry policies, so that every member of the team is applying the same standards on every shift.
What's included
- Entry policy enforcement and capacity monitoring
- Age and ID checks in line with your licence
- Queue and crowd management
- Conflict de-escalation and customer care
- Liaison with venue management, police and emergency services
- Incident and refusals logging
Ideal for
Questions answered
How many door supervisors does my venue need?
That depends on capacity, layout, opening hours and the type of crowd. We will assess the venue and recommend a team size that is proportionate to the risk.
Do your door supervisors hold the required licence?
Door supervision is a licensable activity and we only place staff who hold the appropriate licence where one is required.
